PURCHASE

When purchasing goods or services, you enter into an agreement with  „UAB,Atradėjas”, company code: 304710680, address of the company , V. Krėvės pr. 104J, 50381 Kaunas, Registrar of Legal Entities: State of the Register of Enterprises .

Purchase and order of goods are carried out in the directories of this website or by contacting the manager with the contacts indicated. For your convenience, we suggest signing up, so it will be easier for the buyer and seller to adjust the information, contact, maintain the purchase archive.

You can create a shopping cart for non-registered users, you will need to fill out the buyer's information: Name, Surname, address, telephone and e-mail address. According to the information you have provided and ordered goods, you will be issued and submitted an ; invoice.

The moment of purchase of goods starts from the time when the payment indicated in the bank account indicated by  „UAB,Atradėjas” is visible. This is not the case if a different settlement method has been agreed upon between the Buyer and the Seller by an individual agreement.

Payment

When ordering goods, we will send you notification ; invoice for payment.Payments are made to the specified account of UAB Atradejas with Siauliu Bankas. Orders made from other banks, or not all data, reaches us in a different and / or longer period.

In order to pay the Proforma invoice (s), you must specify:

  •     * "Recipient name": UAB Atradejas
  •     * Beneficiary's account: LT207180900033467305
  •     * "Purpose of payment" to indicate the invoice serial number issued to you
  •     * "Beneficiary's code", or "Beneficiary code in the information system": 304710680
  •     * "Payment amount"
  •     *  „UAB,Atradėjas” cooperates with the following parcel services: UAB DPD Lietuva 
  •     * Delivery period of goods can range from several hours to 4 working days, depending on the order of the group of goods, the quantity and the chosen delivery method and destination.
  •     * You will be informed about the time of delivery.
  •     * If there are no goods in the partner warehouses and in Lithuania, we will inform about this situation, the accounts will not be prepared for the customer, unless there is a separate individual agreement.
  •     * Delivery costs depend on the company's shipping costs. The methods of individual agreements, possible negotiations for reimbursement of delivery payment at the expense of  „UAB,Atradėjas”,
  •     * The delivery date is calculated from the day that the payment amount indicated for the selected shopping cart is visible on the payment account indicated by  „UAB,Atradėjas”.
  •     * Delivery of goods is carried out by hired shipping services and courier companies.
  •     * The goods shipped are insured by  „UAB,Atradėjas”.

Collecting goods from LP EXPERESS 24 terminals in Lithuania Detailed instructions on the site: www.lpexpress.lt 

Refund/Exchange Conditions :

All goods are covered by the manufacturer's warranty, the terms and conditions of which are given in the product descriptions and warranty vouchers. Warranty obligations of the manufacturer are valid only if the operating conditions of the goods are intact. If you have any problems with the quality of the goods, we recommend that you contact the Authorized Service Centers directly, the contact details of which you will find in the guarantee voucher.

To avoid misunderstandings, we strongly encourage you to carefully read the terms of service, warranty and free service, as well as verify that the warranty card has been correctly filled in. The warranty voucher is valid only if it contains the correct product model, product series, number, sales date, the seal of the seller with the signature of his authorized person and your signature.

 When submitting a product for warranty repair, be sure to submit the purchase documents and the warranty voucher. Warranty repairs are carried out free of charge.

Terms and Clauses :

9. Right to withdraw from the contract of sale, repayment and exchange of goods
9.1. Right to withdraw from the contract of sale 
9.1.1. The Buyer, without giving the reason within 14 (fourteen) days, has the right to cancel the Purchase and Sale Agreement by notifying the Seller thereof. The Buyer can not use this right if one of the contracts listed in Paragraph 6.228.10 of the Civil Code of the Republic of Lithuania has been concluded. 
9.1.2. The Buyer informs the Seller about the cancellation of the purchase agreement in one of the following ways: by completing a model withdrawal formor by giving a clear statement setting out his decision to withdraw from the contract. Notice of withdrawal is sent by e-mail. mail info@atradejas.lt. Upon receipt of a Buyer's notice, the Seller shall immediately send a confirmation of receipt of the notification.
9.1.3. The term of 14 (fourteen) days provided for the right of withdrawal is calculated as follows: a. when a sale-purchase agreement is concluded, - from the day the Buyer or a person specified by him, other than the carrier, receives the ordered goods; b. if the Buyer has ordered more than one item per order and the goods are delivered separately - from the day the Buyer or the person specified by him, with the exception of the carrier, receives the last item; c. if the item is delivered in different lots or parts - from the day the Buyer or a person specified by him, other than the carrier, receives the last lot or part; d if a contract for the regular delivery of goods is concluded within a specified period - from the day the Buyer or a person specified by him, with the exception of the carrier, receives the first item.
9.2.1. If the Buyer has purchased improper quality goods and improper quality of the product is manifested by a manufacturing defect which occurred at the time of purchase or in violation of the specifications specified by the manufacturer, the Buyer may return the goods and may, at his option, require: 
9.2.2.1. that the seller, for a reasonable period, removes defects in the product if the deficiencies can be eliminated; 
9.2.2.2. in order to reduce the purchase price accordingly; 
9.2.2.3. that the product is replaced by an analogous good quality product, unless the defects are minor or they are due to the fault of the Buyer; 
9.2.2.4. repay the price paid and withdraw from the sales contract when the sale of the goods of ineligible quality is a material breach of the order.
9.2.3. The Buyer may choose only one of the remedies provided for in Clause 9.2.1 of the Rules. The Buyer must make his choice when returning the item. If the Buyer chooses the method provided for in Clause 9.2.1, the Seller is not able to implement it, the Seller proposes an alternative to the method provided for in Paragraph 9.2.1. The buyer has no right to change the chosen remedy. The buyer is not entitled to terminate the purchase and sale contract if the shortage of the goods is negligible. 
9.2.4. The following conditions must be met for the buyer to return the goods: 
9.2.4.1. notify the seller by e-mail. mail info@atradejas.lt, the notification must specify the returned goods; 
9.2.4.2. provide a document for the purchase of the goods, a guarantee voucher (if issued); 
9.2.4.3. submit a free request form.
9.2.5. The buyer can use the second to return the goods of inadequate quality within 14 (fourteen) calendar days from the date of delivery of the goods to him. 
9.2.6. The Seller has the right not to accept the Goods returned by the Buyer if the Buyer does not comply with the procedure for the return of goods specified in the Rules.
9.2.7. The buyer has to pay for the delivery of the item and the cost of returning the item, and the Seller, confident that the goods have been returned due to improper quality, must return the costs incurred by the Buyer for the delivery and return. Money is returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's message about the product of inappropriate quality, and if the Goods are not returned to the Buyer, the Seller's term specified in this item shall be calculated from the date of the Return of the Goods to the Seller. By accepting these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and Seller agree otherwise.
9.2.8. Non-refundable goods for goods that have been intentionally or negligently damaged (exposed by chemicals, water, open flames, high temperatures, sharp objects, etc.) or if the rules of use or storage of the goods have been violated or the goods have been used incorrectly or not for their intended purpose .
9.2.9. Individual rules for returning goods of inappropriate quality may be provided with vouchers (warranties) on them. The buyer can only use the second return if the deadline for the return of the goods has not been missed, the product has not been damaged or its appearance has not changed or has not been used. All returns must be accompanied by authentic labels, protective bags and original packaging. 
9.3 If the Buyer has used the rights established in clauses 9.1, 9.1.1-9.2.9 of the Rules, the money is returned to him within 14 (fourteen) calendar days after the Seller receives the Buyer's message, and if the Goods are not returned to the Seller by the Buyer, the time period specified in this clause shall be calculated from return of the goods to the seller. 
9.3.1. By accepting these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and Seller agree otherwise.
9.3.2. When using the rights set forth in Clauses 9.1.1-9.2.9 of the Rules, the Buyer shall be returned the following: the price of the product, the administrative fee, if applicable, the cost of delivery of the goods. After the use of the rights specified in Items of Inappropriate Quality of Goods Exchange and Returns, the Buyer shall be refunded the following: the price of the product, the administrative fee, if applicable, the cost of delivery of the item, the cost of returning the goods. 
9.3.3. Delivery costs of the item are not refunded if the Buyer has chosen another one than the Seller suggested the cheapest way of delivery of the item. 
9.3.4. The seller has the right not to return the amounts paid to the consumer until the goods have been returned to the seller and have not been checked for compliance with the following points:
• The buyer can only use it if there is no time limit for the return of the goods. 
• The item has not been damaged or its appearance has not changed or it has not been used. 
• All returns must be accompanied by authentic labels, protective bags and original packaging. 
9.3.5. The seller has the right not to return the amounts paid to the consumer until the goods have been returned to the seller and have not been checked for compliance with  clauses 9.1-9.3.4  .

Warranty service

Warranty service is carried out by the official importers of goods, so each group of goods may have different warranty service addresses. UAB Atradejas" does not pay the expenses incurred in sending the goods for after-sales service, unless individually agreed on possible costs.

Software installation

Not all products from suppliers or manufacturers come with ready-made software, therefore, when ordering a software installation service, the Buyer may take extra time for ordering them, therefore, the delivery time may be longer than 4 business days. If the seller determines that the delivery time can be longer than 4 business days from the payment of the ordered goods, then before making a prepayment bill, they will inform and agree on the delivery period with the Buyer.

Privacy Statement

We guarantee the security and privacy of your data (e-mail address, full name, address, etc.), billing, and financial information.

Your phone number, email address will only be used if you need to contact you for your order.

All information provided will only be used in the above-mentioned conditions and in no way disclosed to third parties.